Samsung TV Not Connecting to Wifi [6 Ways to Resolve This Problem]

Just when you thought your Samsung Smart TVs couldn’t get any smarter, you find that it can now connect to the internet.

You can download apps, watch your favorite shows, search for information online, and so much more if you connect the TV to Wi-Fi or a wired network.

If you’re having trouble connecting your Wi-Fi to your Samsung Smart TVs, it could be a technical or manufacturing issue.

We hope you’ve purchased a Samsung Smart TVs and are now looking for a solution to this issue.

This is a comprehensive tutorial that you can use if your Samsung smart TVs is unable to connect to the internet.

We hope it will assist you in quickly resolving the issues.

Samsung TV Not Connecting To WiFi
Samsung TV Not Connecting To WiFi

Problem Overview

A broken Samsung smart TVs is arguably more frustrating than any other home network settings issue because it’s so simple to slip into relying on these displays in our daily lives.


It feels like your free time has been derailed when one device meets all of your entertainment needs — on-demand movies, sports, YouTube, Netflix, HBO – and that device suddenly stops operating.

To make matters worse, because smart TVs are designed to be simple to operate, they frequently fail to provide owners with a thorough description of what’s wrong when problems arise.

According to Samsung’s website on troubleshooting connection issues, the company’s approach to smart TV issues is to address each potential issue one at a time.

To begin, check the network settings status menu on the television to see whether the problem is with the home network.

The video then suggests restarting the wireless network router, moving it, or changing the DNS settings.

Finally, a firmware update or factory reset may be required, according to Samsung.

Wifi  Doesn’t Work on My Samsung TV

If your Samsung TV fails to discover a wireless network (or loses its connection frequently), the issue could be that your TV isn’t properly linked to your wireless network.

There are a few things that can cause connection troubles, such as outdated firmware or the need to reset your smart TV.

Some more complicated issues, such as your router’s DNS settings or a failed MAC address, may require a little more expert know-how to effectively resolve.

If that’s the case, it’s probably preferable to contact a local specialist to avoid more network problems.

Fortunately, the majority of them have a simple at-home solution.

Try our professional recommendations on how to solve a Samsung TV internet or wifi connection problem before bringing in a technician.

Resetting Router, Rather than your smart TV, is Usually the Solution.

The first step, according to Samsung’s instructions, is to check the network connection status menu on the smart TV’s remote control.

Using this page, you will be able to see a percentage indicating how strong the connection between the TV and router is.

That is typically used as a measure of distance, therefore the higher the percentage, the closer the router is to the television.

Therefore, changing the network connect router was probably not essential, as a wifi router that was too far away would have caused a recurrent connection issue difficulty, as was the case here.

The only thing left to do is restart the wifi router.

Even while power cycling a wireless wifi router may appear to be a cliched “try turning it on and off” solution, it is a highly helpful technique that should be followed.

This works because it completely restarts the router’s initialization operations from the beginning when the power is disconnected for 10 seconds and then plugged back in.

If your network connection went down as a result of a bug or a memory leak (both of which are very typical problems), restarting your Samsung smart tvs from the beginning will almost always resolve the issue in question.

Linksys WiFi Router Dual-Band AC1000 (WiFi 5) | Linksys.  Resetting Router
Resetting Router

Additionally, the fact that this is a straightforward approach to troubleshooting is beneficial.

Changing the DNS is necessary if nothing else about the network environment has changed (for example, if the router hasn’t been relocated or if there hasn’t been a major influx of new devices connecting to your home Wi-Fi), and if rebooting the wifi router hasn’t worked.

Once you’ve tried everything and it doesn’t work, you’ll need to figure out whether the problem is due to a bigger issue with your internet service provider or a hardware fault.

Fortunately, in nearly all circumstances, a simple wifi router reset will resolve the issue and allow you to rejoin your Samsung TV.

Check the details below for a more detailed solution.

What is Causing your Samsung TV to be Unable to connect to the internet?

There could be a variety of factors contributing to your Samsung Smart TVs inability to connect to the internet.

First and foremost, you must determine what is causing the problem before you can begin addressing it.

Choosing the most appropriate diagnostic will always aid you in acquiring the information you require about the problem’s solution.

The information you obtain will not only assist you in identifying the problem but will also allow you to follow the steps to successfully connect your Samsung TV to the WiFi network.

Some of the topics covered in this section are given below.

6 QUICK Solutions When Samsung Smart Tvs Not Connecting

1. For starters, there’s the software.

technical issue.  Solutions When Samsung Smart Tvs Not Connecting
Solutions When Samsung Smart Tvs Not Connecting

This could be a problem with your Samsung Smart TVs in general, not just this particular model.

Typically, it occurs when the firmware is no longer up to date.

Because of a technical fault, the Samsung Smart TV will not be able to connect to WiFi effectively in this case.

Your TV may be running on obsolete software, which would explain why the firmware version is out of the current.

This necessitates the right updating of the firmware as well as the completion of the configuration process.

2. Bug or Virus

Bug or Virus
Bug or Virus

Finding an issue with your Samsung Smart TV is the last thing you’d anticipate.

Most current televisions have an internet connection, and you may have unintentionally downloaded a bug.

You may encounter this problem if you do not have Internet Security.

This can also happen if the TV has been switched off for an extended period of time and the settings have become corrupted.

It’s possible that you’ll need to reset the Samsung TV for this.

3. Block of MAC Address

mac address block

The function of the MAC Address is to allow the modem or any other internet-connected device to connect to the television.

In this case, any changes to the MAC Address could have an influence on the WiFi modem at any point in time, even if the changes are minor.

A direct consequence of this will be that no connections will be established to the configuration network.

This can be accomplished either at the user’s or at the ISP’s end.

In this case, you must remove the restriction in order to continue making connections.

The function of the MAC Address is to allow the modem or any other internet-connected device to connect to the television.

In this case, any changes to the MAC Address could have an influence on the WiFi modem at any point in time, even if the changes are minor.

A direct consequence of this will be that no connections will be established to the configuration network.

This can be accomplished either at the user’s or at the ISP’s end.

In this case, you must remove the restriction in order to continue making connections.

4. DNS

The DNS’s primary function is to identify a server to whom the connection will be formed.

In some situations, the Samsung TV’s DNS settings may not be properly configured, resulting in the denial of new connections.

To connect the Samsung Smart TV to the WiFi station effectively, you’ll need to update the settings manually.

This will not work properly unless you change it, and you will be unable to connect.

So, we hope you’ve gone over the most common reasons why your Samsung TV won’t connect to the WiFi network.

You can quickly resolve the problem by checking the individual settings listed below.

6 QuickGuide Steps to Resolve the Issues Above

1. Turn on the Television

When a bug gets into the TV, it’s difficult to establish the settings and then use them properly.

To do so, simply restart the television and the glitch will be gone.

To correctly restart it, you may need to follow a few procedures.

  • First, turn on the television in a regular sequence starting from the plug and leave it on for at least 5 minutes.
  • You must then turn it off after you have completed step 2. To turn it off, however, do not use the remote control. As an alternative, try disconnecting the cable directly from the wall.
  • You’ll need to wait a few minutes after you’ve completed allowing it to reset. Allow for at least 20 minutes for the television to be properly reset.
  • After that, properly turn on the television and attempt to connect it to the WiFi modem.
  • The issue will be addressed as quickly as possible.

2. Restart your Internet Connection if it has been Idle.

If your television is not the source of the problem, it is conceivable that your modem is.

As a result of the constant functioning of any modem, this is a common problem that might arise.

Alternatively, it’s conceivable that the WiFi service isn’t functioning properly, resulting in you having difficulty connecting it to the smart TV.

In this case, it is possible that you will need to restart the internet modem.

This will return your router’s default settings to their original state.

It is possible to accomplish so by following the methods outlined below:

  • Shut off the router fully by turning off the power. Check to see that no lights are on or blinking at this point.
  • The second step is to be patient and wait for a period of time. If you want to restart the router again, you need to wait at least 10 minutes after the first restart.
  • Do not connect to the router immediately after it has been turned on. Allow it some time to properly configure itself before getting up and starting the process of establishing a new connection. Once the connection has been established, you can use the WiFi to access the internet to investigate the problem,

This could possibly be due to the internet’s sluggish speed. 

You might find it useful to read Why Is My Internet So Slow All Of A Sudden.

3. Change your Internet Provider.

This is a significant answer to the MAC address issue.

You will never be able to configure and then set up if it is prohibited by the ISP or by the user.

You may need to lift the ban in order to use the WiFi option again.

However, if you are unable to do so, you can alter your Internet connection.

This will enable you to obtain adequate services, after which you can retest it.

You can change your Internet connection by following the instructions below:

  • By turning on your TV, you may access the WiFi settings.
  • You may navigate straight to the settings menu on a Samsung TV.
  • Switch to a different internet connection. You can even use your cell phone to test it out.
  • To share the internet, simply turn on the Hotspot option.
  • The following step is to link your mobile internet to your television.
  • Enter the hotspot’s username followed by the password.

The MAC address is blocked by the ISP if you are unable to create an internet connection.

You can also contact your ISP to have the MAC Address unblocked.

4. Firmware Upgrade

If your TV has a Firmware issue, it means you’re running outdated software.

To do so, the Firmware must be upgraded to the most recent version appropriate for the TV model and area.

This will also provide you with appropriate repair solutions.

Because you are unable to connect to the internet correctly, you may need to enlist the assistance of your computer.

  • Turn on your computer and type go to this URL into the address bar.
  • Go to the provided URL and then select the appropriate TV kind for your specific situation.
  • This will help you come closer to getting the most up-to-date software. Simply click the download button and follow the on-screen instructions.
  • Extract the contents to any USB drive so that you can customize the settings. Simply make use of them as needed.
  • Make sure you delete all of the useless files that are included with the product.
  • Now you must connect the USB to the television and then simply hold down the Menu Option.
  • After that, go to the supports section and select USB.
  • Simply click OK when you’re finished. This will allow the TV to automatically extract and install the most recent software available.

5. Set up your DNS settings.

  • To do so, go directly to the Menu option on your television.
  • You’ll need to go to the following page, which is the Settings page.
  • You may now need to click on Network options after you’ve arrived there.
  • Simply go to the Start menu and then to the IP settings page.
  • There are a number of options here, including DNS settings.
  • You won’t have to select the DNS mode once you’ve finished.
  • This will allow you to alter the DNS settings from the remote control.

6. Reset the Factory Settings

When you perform a factory reset, all of your settings will be reset to their original state.

The steps outlined below are simple to follow.

  • With your remote, navigate to the menu page and then to the Support tab.
  • Select the Self Diagnosis option from the drop-down menu. The Reset Menu can be found here.
  • After you’ve finished, you’ll be able to enter the PIN. By default, the PIN is set to 0000.
  • The next step is to select the Yes option from the drop-down menu.
  • When you’re finished, the setups will begin, and you’ll need to wait a few moments to ensure that everything goes smoothly.

Our Final Thoughts

You can easily follow the steps outlined above to resolve the Samsung TV Not Connecting to Wifi issue and establish a secure connection between your Samsung TV and your WiFi.

However, if the problem persists after attempting all of the above methods, you should contact the manufacturer.

Either the TV or the modem could have a manufacturing flaw.

In this instance, you can either get a replacement or seek technical support.

Please share your thoughts on the most effective technique you’ve attempted to handle this problem in the comments section below.

Frequently Asked Questions

How do I get my Samsung Smart TV’s wifi to work again?

  • Troubleshooting a Samsung TV’s WiFi Connection
  • Your Samsung TV should be restarted.
  • Make a note of your WiFi password.
  • Reset your Samsung TV’s network settings.
  • Disconnect any other Wi-Fi-connected devices.
  • Connect to a different wireless network and see if it helps.
  • Manually configure the DNS server.
  • Check the signal strength of the network.

What’s the deal with my smart TV not being able to connect to the Internet?

Update the software on your television to the most recent version.

Restart the TV by pressing the power button.

The cable modem or router should be reset.

Remove the modem or router’s power cord from the wall outlet for 30 seconds.

Why is it that my TV says it can’t connect to the Samsung server?

A bad internet connection is the most common cause of not being able to connect to the Samsung Server.

Similarly, a bad internet setting can cause an issue with the internet.

The Samsung tv’s inability to connect to its server can be caused by a variety of factors.